Features & functions of our solutions

• Configure the quantity, engine hours and mileage for a refuel operation
• Configure the mileage in kilometers or miles
• Configure the fuel quantities in liters or gallons
• Click on a route and view the number of locations, review per route and total distance per route in kilometers or miles
• Create predefined jobs and integrate them to a service package
• Specify if the post-inspection is mandatory for the entire fleet
• Specify if the pre-inspection is mandatory for the entire fleet
• Manage the post-inspection list for the entire fleet
• Manage the pre-inspection list for the entire fleet
• Manage the quantity settings of liquids put down on site in a service location (liters/gallons)
• Create new users and assign roles
• Determine the longitude and latitude of the starting point when looking at all online mapping
• Set up the time zones
• Set up the connection to the online payment gateway

• Add or modify a driver comment on a given contract
• Create service activities that are linked, or not, to a contract
• Create damage cases
• View all historical service activities per contract
• View all service cases per contract

• Identify the occupants logged into each vehicle
• Create, cancel, complete, assign, reassign prioritize and modify service activities
• Track the progress of all service activities that are not completed or invoiced
• List messages by truck, driver or timestamp
• Track the response of each message sent to a truck or driver
• Send a message with predefined answers to a truck or driver
• Assign a default truck to a route
• View the number of locations, revenue and total distance to complete per route
• Create predefined jobs and integrate them to a service package
• Enter an “Accumulation Entry” which will set off a “Trigger Event” threshold for contracts in service and create service activities in bulk
• Select or deselect multiple “Trigger Events” to evaluate services to be completed for these events
• View a Service Activity Situation report
• View a route progress report
• View and print a route list report
• View and modify a marker status report

• Punch in and out at the beginning and end of each shift, as well as declare breaks.
• Select the current vehicle upon log in.
• Declare damage incidents, and attach pictures
• Receive and answer a dispatcher free form message
• View the assigned service activities in a list
• View the assigned service activities on a map
• Visually identify the prioritized service activities
• View the list of service activities based on their priority, and by closest service address for unprioritized activities
• Cancel a service activity that is in an “EnRoute” or “Arrived” status
• Execute only one “EnRoute” or “Arrived” activity at a time
• View a time and mileage meter when on an “EnRoute” or “Arrived” activity
• View all service activities whether they are specifically assigned or not
• Create and close an ‘on demand’ service activity on the premises when inside a client location
• Close and open a service activity associated with a service address when located at that address
• Be alerted when entering a service location, of all on-demand activities which are linked to that contract
• View driver comments associated to a contract when entering a service location
• View a list of all available routes
• Select a route to display on the map, whether or not it is default, or already selected by another truck/driver
• View the default route assigned by the dispatcher
• Enter refueling activities with quantity, engine hours and mileage
• Perform a pre-inspection and select the items which have failed
• Perform a post-inspection and select the items which have failed
• Indicate the amount of liquids, in liters or gallons, put down in a client location
• Indicate the amount of snow fallen in a service area before starting the service
• Indicate the amount of salt, in liters or gallons, put down in a polygon
• Add billable services performed to a non mapped service address (fly job)

• View all maintenance activities per vehicle, date, priority
• Complete and close maintenance requests
• Set preventative maintenance intervals
• Set pre and post trip inspection lists

• Perform a vehicle inspection
• Open a case against a vehicle
• Schedule maintenance activities for a vehicle
• Reopen a closed vehicle case
• Close an opened vehicle case
• Modify an opened vehicle case
• View and search the list of cases related to vehicles

• Configure taxes
• Download the list of financial transactions in a spreadsheet to import in an accounting system
• Apply payments to invoices
• Send an invoice electronically
• Print an invoice
• Create a credit note and apply it against an existing invoice
• Generate automatic invoices from completed service activities
• Activate a contract proposal into a serviceable contract
• View job costing/profit per contract
• Manage all the standard products and services (costs and standard selling prices), such as salt, liquids, shovel, etc
• Manage the list of vehicles
• Manage and design routes on a map
• Manage payroll with reports for attendance by employee, and date range.
• Manage operations performance with many performance indicator reports.
• Manage financial performance with reports that track profitability per contract and revenue by route.
• Manage sales by tracking customer renewal ratios, by route

• Download an Excel spreadsheet template to import a contact list with up to 10 service addresses
• Import a contact list from a predefined Excel spreadsheet with a billing address and an infinite number of service addresses
• Create a case against a contact or a contract (active or proposal) for a follow-up
• Deactivate a contract without deleting it
• Deactivate a service address without deleting it
• Deactivate a contact without deleting it
• Add a contact to an email blast list
• Modify a service address
• Modify a contact
• Create a service address, with geocoding, linked to a contact
• Create a contact
• Renew a contract linked to a service address, individually or in bulk, with the ability to bulk change the prices for renewed contracts
• Send a contract by email, individually or in bulk
• Modify a contract while in a proposal state
• Print a contract, individually or in bulk
• Create a contract in a proposal state
• Set up a contract with « Trigger Events », creating service calls to all contracts at or above the threshold entered by a dispatcher on any given snow event
• Apply discounts to contracts when creating them in a Draft status
• Set a contract to have a marker installation case created upon the contract activation, linked to the service address
• View a list of all non-activated and non-refused contracts, sorted by the last date/time call, and create a call with notes (telemarketing).

• Valid proof of passage report & visual mapping for any Slip & Fall cases
• Trace the progress on a specific route, for a specific period as an overlay on a map
• Track the progress of each route in real time on a map
• Track the location of all vehicles in real time
• View the service history on any active contract for any date range
• Create your client geocode (lot) viewed on Google Earth
• Create your routes. Ex: snow or lawn routes viewed on Google Earth
• View Proximity Report, to validate complaints about damages to property or view that the street was serviced with details
• Create Geofence and view violations in detailed report
• Stop History report to validate break times, start and end times, idling and more.
• View Trip report per vehicle, see number of trips with mileage, date & time stamp and location with travel and stop time duration per trip.
• Vehicle Usage reports, see which vehicle may be less used or vice versa. Making all vehicles more efficient in the field.
• Create new user access to unique reports and vehicles.

Through our client snow portal option, your clients can:

• View pending and completed service requests
• View historical servicing against a service address
• View and print invoices
• Pay invoices
• View and print payments
• Request a service
• Request a new quote
• Post a new damage claim
• View, open and track claims
• View and modify the driver comments to a service location